Help / Help: Dues

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Dues

See when your dues are due, and set the club’s deadline and mark who has paid.

Check your dues

No money goes through the app. If your dues are not marked paid by the deadline, you are removed from the club after it. Raisers pay no club dues.

Past deadlines lists the earlier deadlines and whether you paid.

When an officer notes how you paid, such as Cash or PayPal, it shows after the date you were marked paid, and beside each past deadline you paid.

  1. Open Profile from the menu and press the link beside Dues. A dues notification opens this page too.
  2. Read the date your dues are due by, and the club’s note on how to pay.
  3. Pay the club the way the note says. When an officer marks you paid, you get a notification.
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Dues as a member sees them, with the due date and how to pay.

Set the dues deadline

Officers who manage dues

Members who still owe get a notification with the date, and another if the date moves. The app also reminds them 7 days and 1 day before the date, unless the deadline was set closer than that.

Press Withdraw to cancel the deadline. Nobody owes any more, the paid marks are cleared, and nobody is removed.

  1. Open Manage from the menu and press Dues.
  2. Under The whole club, pick the Due by date. It can be today or later.
  3. Type How to pay, for example who to pay and how.
  4. Press Set deadline. To change it later, change the date or the note and press Save deadline.

Mark who has paid

Officers who manage dues

The member gets a notification each time their Paid mark changes, but not when the method changes. Marked shows when and by whom. Press a column heading to sort by it.

The choices under Method are the club’s own payment methods, set under Dues payment methods on the Club page, with Other always last.

Raisers are not listed, because they pay no dues. Officers are listed and owe dues, but are never removed for not paying.

  1. Find the member in the list. Type a name in Find a member, or pick a level.
  2. Tick the Paid box beside their name.
  3. To note how they paid, press Not set under Method and pick the way, such as Cash or Other.
  4. Untick the Paid box if it was marked by mistake.
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The dues list, with a Paid box and a Remind button for each member.

Remind members who owe

Officers who manage dues

A reminder tells the member to pay by the deadline or be removed from the club. After any reminder, that member cannot be reminded again for 12 hours, or for 6 hours once the deadline is a day away. The Reminder column shows when the last one was sent.

  1. Press Remind beside a member who owes.
  2. To remind everyone who owes at once, press Remind everyone owing and confirm.

Know what happens at the deadline

After the due date, everyone not marked paid is removed from the club and gets a notification saying why. They can join again with an invite.

Officers are never removed. Anyone still listed as a dog’s raiser is not removed either. Shifts a removed member was covering open again for others to apply.

Officers get a summary. Past deadlines shows, for each deadline, how many paid, who was removed, and who was not removed and why.

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